Banyule Youth Services

Need Help?

call 000 if you need urgent help from police, fire or ambulance services.

Emergency Info

Police, Ambulance & Fire

Australia wide emergency services switchboard  Phone: 000

You should call 000 when:

  • someone is seriously injured or in need of urgent medical help
  • your life or property is being threatened
  • you have just witnessed a serious accident or crime

If a situation is not urgent, you should contact your local police station: 

Heidelberg Police Station (24hrs)
Phone: 03 9450 8000

Greensborough Police Station (24hrs)
Phone: 03 8432 0200

Northern Crisis Assessment & Treatment Team

The North East Crisis Assessment & Treatment Service (NECATS) provides a mobile, responsive and accessible assessment service and intensive community based treatment to consumers experiencing a serious psychiatric illness in acute crisis as an alternative to hospitalisation, where possible.


CATS is a 24-hour, 7 days a week team of mental health professionals who provide urgent assessment and short-term intensive treatment to people in crisis due to mental illness. The service will organise a hospital admission if necessary.


NEAMHS Triage Service 1300 859 789