Banyule Youth Services

Sexual Assault Support

Assistance for sexual assault & rape

Sexual Assault Crisis Line
Crisis counselling, information, crisis support and referral.
Phone: 1800 806 292 (Crisis line, after hours and weekends)
Police/emergency personnel, victim/survivor of recent sexual assault contact line.
Phone: 03 8345 3494 


1800RESPECT (1800 737 732)

National sexual assault, domestic and family violence counselling service. They provide a confidential service available 24 hours a day, 7 days a week 1800RESPECT provide support for:

  • People (of any gender identity) experiencing, or at risk of experiencing, sexual assault, domestic or family violence
  • Their friends and family
  • Workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence

Phone: 1800 737 732


Northern Centre Against Sexual Assault (CASA)
Northern CASA is the regional sexual assault service for the northern metropolitan region of Melbourne covering the local government areas of Banyule, Darebin, Nillumbik and Whittlesea. Provides free therapeutic services to women, men and young people over the age of 12 who have experienced sexual assault (both past and recent) and their non-offending family and friends.
Address: Building 26, Heidelberg Repatriation Hospital, 300 Waterdale Road
Heidelberg West, 3081
Phone: 9496 2240

Centre Against Sexual Assault (24 hours)

The peak body for the 15 Centres Against Sexual Assault in Victoria and the Victorian Sexual Assault Crisis Line. Use this map to find your nearest centre, or call their toll-free number to be connected with your nearest centre or for after-hours support.
Phone: 1800 806 292


Kids First Australia

Kids First is a purpose driven organisation with a vision to see all children and young people thrive in resilient, strong and safe families and communities. They have a range of counselling services for children and young people, social support and free community based programs for families and young people. They have specialist therapeutic counselling programs for children and young people who have experienced sexual abuse. Kids First works with:

  • Children and young people under 18 years of age who have been sexually abused;
  • Children under the age of 10 who have displayed problematic sexualised behaviours;
  • Young people between 10 and 17 who have engaged in sexually abusive behaviours.

Phone: 9450 0900
Heidelberg Child & Family Centre
70 Altona Street, Heidelberg West 3081
Opening hours: Monday – Friday, 9am to 5pm


Victim Assistance Program
Practical assistance and support for victims of violent crimes that can also include access to specialised trauma counselling.
Phone: 1300 362 739

Victims of Crime Helpline (victim support helpline)
A support service for people who have been victim to a crime.
Phone: 1800 819 817 
Text: 0427 767 891


Aboriginal Family Violence: Prevention & Legal Service
The service provides assistance to Indigenous Australians who have been victim to family violence and sexual assault.
Phone: 1800 105 303


Women’s Health in the North

9484 1666



The Bravehearts information and support line can be accessed by anyone wanting information or support relating to child sexual assault. Available 8.30 am to 4.30 pm, Monday to Friday.
Phone: 1800 272 831


Women’s Health Victoria

Provides face-to-face, phone and web-based support services for women in Victoria.
Phone: (03) 9664 9300


Helpful apps & websites

Finding support after you’ve been sexually assaulted can feel confusing and overwhelming. Reachout have put together this guide to help you understand what sexual assault is, and what sort of help is available if you’ve been sexually assaulted.


Hello Cass
Hello Cass is an SMS chatbot providing discreet access to localised, accurate information and support for people experiencing or affected by family and sexual violence. Start chatting with Cass by simply texting ‘hello’ to the Hello Cass mobile number – 0417 398 744.